Front Desk Medical Receptionist
Santé Aesthetics and Wellness
Portland, OR 97209
$16 - $20 an hour
Full-time
Schedule: Varies from Monday to Saturday (9 AM to 8 PM)
Urgent Job Opening
Santé Aesthetics and Wellness is a premier group of experienced naturopathic doctors who prioritize disease prevention rather than simply treating symptoms. This busy medical spa office is seeking a friendly and organized front desk receptionist to join their team.
Job Duties
- Greet and check-in all arriving patients and ensure all transactions done promptly and accurately.
- To assist patients and co-workers when needed.
- To assist Management when required.
- Conduct self in a professional manner at all times
- To schedule for all patient appointments
- To handle all billing for services
- Act as a resource for all policies and programs.
- Monitor appointments to ensure there are no conflicts
- Knowledge of all treatments and products and the ability to explain and describe each treatment to current and potential patients
- Answer multi-line telephone; make appointments, answer patient questions
- Ensure the facility is prepared for proper opening and closing
- Always show a positive, pleasant and helpful attitude.
- Ensure patient privacy and following HIPAA regulations
Qualifications
- Previous medical spa experience (preferred)
- Must use proper telephone etiquette
- Must be organized, multi-task oriented, flexible and able to work under pressure
- A cooperative attitude, energy, and enthusiasm for the job
- Ability to effectively communicate with all team members
- An enthusiastic, positive demeanor and desire to provide exceptional guest service
- Personal interest in wellness and medical aesthetics is preferred
- Highly proficient on the computer
- Basic math skills and accounting
- Knowledge of injectables Botox and Fillers, lasers and other cosmetic treatments are a plus
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