Front Office Coordinator
Community Psychiatry
Oakland, CA 94612 (Downtown area)
The Organization
Community Psychiatry improves access to exceptional behavioral health care in the communities that we serve throughout California. We specialize in connected care through in-person or telemedicine visits with a psychiatrist, psychiatric nurse practitioner, or therapist.
Together, we create a community where our patients can achieve total health and we can work better, by working together.
The Opportunity
As the Front Office Coordinator, you will contribute to a positive patient experience by providing excellent customer service to all patients and providers through interactions on the phone and in person. Additionally, this position will coordinate and organize appointments and documentation to facilitate the smooth running of the medical environment and support delivery of quality patient care.
The Qualifications:
- High School Diploma or equivalent
- 2+ years of recent admin/clerical experience
- 2+ years of customer service experience
- Similar experience within a healthcare setting preferred
- Experience with NextGen desired
- Multi-line phone experience
- Cash handling experience
- Proficient computer skills, including MS Office (Word and Excel, Outlook, PowerPoint)
- Ability to work in a fast-pace, team-oriented environment
- Demonstrated problem-solving skills
- Excellent interpersonal and verbal/written communication skills
- Strong organizational skills and attention to detail
The Benefits:
- Medical, dental, vision, life, and long-term disability are covered 100% for employees.
- Guaranteed 3% contribution to your 401k plan.
- Menu of voluntary plans, including pet, legal services, and accident insurance.
- 10 paid holidays and a generous paid time off package.
Job Type: Full-time
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