Responsibilities for Billing Specialist

• Process customer billing accurately and within requested time per their requirements and according to SDSA company policy for the various SDSA divisions
• Manage, analyze & prepare correction forms for billing corrections in the access database
• Ability to understand and discuss essential freight documentation that supports charges invoiced and is required for payment
• Possess a knowledge and understanding of how Billing functions affect P&L
• Able to audit carrier freight bills and Interpret tariffs and contracts
• Understanding of the internal technologies required for daily functions
• Investigate and diagnose potential errors and duplicate carrier billing
• Performs ad-hoc reporting, as required
• Performs other job related duties as requiredFlexible to work overtime when needed

Requirements for Billing Specialist

• Relevant work experience or Bachelor’s Degree
• Competent with Microsoft Office products, particularly Excel Clear and concise communication skills
• Prioritization, able to shift focus to urgent issues while not falling behind on other duties
• A good attitude and ability to work in a team setting
• Able to learn new systems quickly and adapt to abrupt changes
• Well organized and good follow up skills
• Able to sense urgency and know when to escalate for assistance
• Can create and maintain professional relationships with customers and carriers