Responsibilities for Office Admin

• SOP/Work Instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensure operational SOP compliance
• Daily communication with internal employees, customer and service providers
• Communicate with operation staffs of inbound and outbound to fix AR amount every month then send invoices to customer (mail, Cello)
• Verifying service provider's AP invoices then pay logistics costs to vendors within contract term
• Analyze customer's revenue on a monthly basis then close it with the accounting team
• Improve adjustment process of AR/AP by adding ideas and experience to reduce unnecessary manual work
• Ensure that daily emails are processed, open issues are resolved and the customer is communicated with in a timely way
• Recommend when needed changes in current processes
• Reporting as needed
• Accuracy of data entry into Cello and other systems as needed
• Monitor trends and report changes to Management for action

Requirements for Office Admin

• Bachelor's degree or equivalent combination of education and experience preferred
• Invoicing and administrative experience
• Knowledge of MS office, particularly Excel: Pivot Tables, VLookups, Macros
• High Attention to detail
• Good Organization skills
• General accounting knowledge such as AR and AP
• Experience in Accounting or Logistics preferred
• Experience in SAP may be beneficial