Responsibilities:

• Intake and review referrals to determine if patients meet Medicare eligibility for home health services
• Input referral information into EHR system, including orders, patient's demographics and medical course of treatment
• Confirm visits completed per clinician for the previous week for documenting frequency
• Review weekly schedules from each clinician for the following week to provide patient reminders
• Be knowledgeable of patient documentation and requirements for discharges and recertification
• Identify payer information and verify home health coverage
• Communicate with physicians to follow up regarding certification for home health servicesas required
• Relay information regarding orders and services to patients/families
• Ensure any hospitalizations and transfer documentation is inputted by clinicians
• Assist with scheduling and maintaining clinicians' calendars to provide appropriate care
• Follow up with hospital or facility case managers and/or social workers to ensure that patients appropriately transition with home health orders when discharged
• Obtain and maintain required home health authorizations as needed
• Place orders for supplies including DMEs as needed
• Maintain the on-call calendar on a monthly basis
• Collects and maintains statistical data on all referrals and admissions, and reports information daily, weekly, monthly, and as requested
• Assist with billing documentation, online transmittal, and follow up on pending claims with Medicare and commercial payers
• Performs other tasks as assigned

Job Conditions:

• Be tech-savvy with experience in Microsoft suite of products, insurance online portals, referral online portals, and EHR systems
• Position is stressful in terms of meeting deadlines. Must prioritize work effectively and be acceptably productive.
• Requires a pleasant and cheerful demeanor and an attitude of helpfulness while encountering stressful situations. Will be required to effectively and efficiently carry out the duties of this position.
• Must have excellent phone etiquette and ability to establish rapport with diverse patients and families. Answer telephone lines promptly and efficiently. Respond to message content appropriately; disseminates information to the appropriate persons
• Participate in agency's quality improvement program
• Interact collaboratively with all team members
• Maintain confidentiality of patient and agency information at all times
• Must be attentive to detail and be able to follow standard procedures
• Be able to work independently on a broad variety of projects

Qualifications:

• Preferably candidate has obtained AA degree or higher (bachelor's preferred)
• A minimum of 2 years of working in medical office, facility, or hospital
• Must pass a criminal background check

Compensation & Benefits

• Be a part of a team making a meaningful, positive impact for others! We truly value and appreciate the effort and compassion our team members put forth to care for others.
• Compensation ranges from $15.00 to $20.00 per hour
• Immediate need for full-time position
• Options for remote work for portion of shift
• Continuing education and job training
• All full time positions provides health, dental and vision benefits, 401k plan, and paid vacations.